Can't update email address

type3
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Joined: Wed Feb 20, 2002 12:01 am

Re: Can't update email address

Post by type3 »

doc wrote:I changed your email address without issue. You will no longer receive STF mail til we fix.

Try again to change. Are you entering your change in the confirmation box directly below the email box?

If you can't change it, send me the new email you want and let me try.

doc
Hi Doc, I just changed it to an alternate email address and that worked. :) I just went through the steps of reactivating the account after the change. I then tried my new google address again but it failed.

It'd be cool if it could go to my google address as that is now my main account. I updated all the other sites I frequent; VZi, RestoWagenUK, cal-look.no etc. :) If it really becomes too much hassle to fix let me know and I'll leave you alone. :lol:
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doc
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Re: Can't update email address

Post by doc »

typ3,

So I don't quite understand. I see you entered a new address. Is it working? Or it still won't accept the new address?

doc
type3
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Joined: Wed Feb 20, 2002 12:01 am

Re: Can't update email address

Post by type3 »

doc wrote:typ3,

So I don't quite understand. I see you entered a new address. Is it working? Or it still won't accept the new address?

doc
Hi doc, I have three addresses:

Yahoo (my old one that I don't use anymore)
Google (my new address I'd like to use - but can't)
f2s (just a spare email address I thought I'd try just see if I could update my email details - which I can, so I know the problem isn't on my side)

So I still can't add my Google address without it failing. :)
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doc
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Re: Can't update email address

Post by doc »

What's the google address?

doc
type3
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Re: Can't update email address

Post by type3 »

doc wrote:What's the google address?

doc
Hi doc, I just sent you a PM (although it seems to sitting in my Outbox). Let me know if it comes through. :)

Thanks.
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Re: Can't update email address

Post by doc »

Got email. All fixed!! 8)

doc
type3
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Re: Can't update email address

Post by type3 »

doc wrote:Got email. All fixed!! 8)

doc
Hi doc, thanks for looking into this for me. I just tried to update the email address again but it now tells me:

"The entered e-mail address is already in use."

I guess it's cached it somewhere from when I previously tried to update it? I've tried clearing my browsers cache and restarting but got the same result. Sorry for the hassle dude and I really appreciate your help.


Thanks.
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Re: Can't update email address

Post by doc »

Just let me change it please. Pm the email you want.

doc
type3
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Joined: Wed Feb 20, 2002 12:01 am

Re: Can't update email address

Post by type3 »

doc wrote:Just let me change it please. Pm the email you want.

doc
Cool, I've sent you a PM.

Many thanks. :)
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